← STORIESA MAKEOVER · SAME DATA, FIVE RUNGS

One chart, five rungs

The numbers never change on this page: satisfaction by cabin class, from all 129,880 journeys. What changes is the judgment. Walk the five rungs — from a mute spreadsheet, through a lying pie and a mumbling default, to a chart that argues and a slide that decides.

TIP · ARROW KEYS ← → WALK THE RUNGS
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✗ WHAT THIS RUNG GETS WRONG
    ✓ WHAT IT GETS RIGHT
      ◈ WHAT THIS PIECE DEMONSTRATES
      ✎ FIELD NOTES — THE JUDGMENT CALLS

      Why a pie is the crime: angles sit near the bottom of the Cleveland–McGill perceptual hierarchy — humans decode position on a common scale ~2× more accurately than angle. Add 3-D tilt and even the angles lie.

      Why the default still fails: nothing is wrong — and nothing is said. Equal colors, no reference line, alphabetical order. The reader does the analyst's job.

      What the final does: sorts by the story, spends color only on the point (economy's gap), draws the fleet average as a line to beat, and puts the takeaway in the title. Ink that isn't data is gone.